For coaches
Your subscription and cancellation
Free trial, Start and Pro plans, changing plan, a deactivated account and stopping your subscription.
The free trial
Right after sign-up, you choose Start or Pro and add a card. You then get 14 days free with every feature. Nothing is charged during the trial: cancel before it ends and you pay nothing; otherwise your plan starts and your card is charged on the day the trial ends.
Plans
Both plans have every feature, VAT included:
- Start: €39 a month, up to 20 active clients, and a fee of 2% on your clients’ card payments.
- Pro: €79 a month, unlimited clients, and a fee of 1% on your clients’ card payments.
Yearly billing charges 10 months for 12: €390 a year for Start, €790 for Pro. An active client is any client who is not a prospect and not archived. On Start, adding a client past the limit asks you to move to Pro.
Change plan in Settings → Subscription. Moving to Pro applies at once (you only pay the difference); moving back to Start applies at the end of your period, if your active clients fit.
If your account is deactivated
When the trial ends without a payment, or your subscription stays unpaid after Stripe has retried your card, your account is deactivated: you only see a red message with a button to the Subscription page. Pay there and everything comes back as it was. Meanwhile your clients can still read their own data, and your page takes no new bookings or purchases.
Stopping
In Settings → Subscription, choose to cancel at the end of your period. You keep everything until that date and are not charged again; you can change your mind until then. Your data stays available to export.